Albany: Watervliet Apartment Leasing Consultant - Morgan Communities (watervliet, new york) in Albany, New York For Sale
Job Description:/h3:
Need an experienced leasing person who is organized, computer literate, punctual, dependable, great personality and a commitment to success within the company. Will be responsible for touring, answering the phones, data entry, leasing, following up on work orders, walking make ready units, and more
Responsibilities
* Proactively manage sales, outreach, prospecting and lead generation with a primary focus of converting leads into sales. This includes interacting with neighborhood groups and community organizations.
* Acknowledge and greet all residents as well as prospective residents.
* Perform a needs analysis for prospective residents.
* Provide a professional, positive and engaging experience for prospects while touring the apartment homes and community.
* Take resident complaints and identify proper protocol to resolve issues; elevate issues to management, if necessary.
* Assist in the preparation of marketing material for outreach to include newsletters, market surveys and resident activities. Attend assigned community/resident events.
* Regularly conduct, complete and update marketing surveys to include both telephone and physical shops of competitors.
Administrative/Operational
* Process apartment applications and lease renewals by accurately completing all related paper work.
* Complete guest cards and traffic information as needed.
* Create resident files by including all related paperwork and documentation; properly file away in the appropriate location.
* Enter, print and distribute work order requests to appropriate maintenance personnel.
* Handle administrative functions to include clerical and reception responsibilities.
* Maintain effective internal controls over operational activities to ensure compliance with best practices and company guidelines.
* Work with maintenance department to ensure apartment turnovers, moves:in, move:outs, and work order requests are completed to company/community standards.
* Conduct walk through of available apartments prior to showing to ensure readiness for show.
* Visit model and mini:model apartments daily to ensure readiness for show.
* Assist new residents with the move:in process
Qualifications
* Previous leasing and/or sales and customer service experience preferred.
* Must have excellent written and verbal communications skills.
* Ability to quickly develop rapport with prospective residents.
* Must be a motivated self:starter with the ability to work well in a team setting.
* The ability to handle multiple tasks in a fast paced environment.
* Ability to quickly adapt and change priorities while professionally managing interruptions.
* Must be organized and able to meet assigned deadlines.
* Must pay strong attention to detail, accurately completing required paperwork.
* Proficiency in Microsoft Office products.
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